These Terms of Trade apply to all quotations and works undertaken by Herlihy Trading Trust T/A Oasis Tree Management unless otherwise agreed in writing.
All quotations are valid for 30 days from the date of issue unless withdrawn or amended in writing.
A quotation is accepted upon written acceptance by email or other written communication. Acceptance of the quotation constitutes acceptance of these Terms of Trade.
Payment is due C.O.D. (Collect on Delivery) immediately upon completion of the quoted works and issue of the invoice, unless otherwise agreed in writing.
We accept payment by:
Invoices remaining unpaid 30 days after the invoice date may be referred to a debt collection agency or legal representative for recovery.
The customer agrees to indemnify Oasis Tree Management for all reasonable costs incurred in recovering outstanding amounts, including but not limited to debt collection fees, solicitor's costs, court costs and interest where applicable.
Works will be completed in accordance with the accepted quotation.
Any additional works requested by the customer, or required due to unforeseen site conditions, will be treated as a variation and may incur additional charges. Variations must be approved before the additional work is undertaken wherever reasonably practicable.
Tree removal quotations do not include stump grinding unless specifically stated within the quotation.
The customer is responsible for:
Oasis Tree Management will exercise all reasonable care to protect buildings, lawns, gardens, driveways and surrounding property.
Due to the nature of arboricultural operations, including the use of heavy machinery, riging equipment, trucks, chippers and the movement of timber, minor lawn wear, soil disturbance, rutting or garden damage may occur and is considered an unavoidable part of the works.
Unless specifically included in the quotation, Oasis Tree Management is not responsible for reinstatement of turf, landscaping, irrigation systems or garden beds disturbed during the normal course of completing the works.
Oasis Tree Management accepts no responsibility for damage to underground services that have not been accurately identified or exposed prior to commencement.
Tree pruning will be undertaken in accordance with AS 4373 – Pruning of Amenity Trees, where reasonably practicable.
All tree work will be carried out by suitably qualified and experienced arborists using accepted arboricultural practices.
Trees are living organisms. While reasonable care is taken to assess tree condition prior to works, hidden decay, structural defects or root defects may not be visible and may only become apparent during the course of works.
Oasis Tree Management reserves the right to postpone, suspend or reschedule works where weather conditions, site conditions, safety concerns, equipment failure or other circumstances beyond its reasonable control prevent works from being carried out safely.
Oasis Tree Management maintains Public Liability Insurance of $20 million.
Unless specifically included within the quotation, the following are excluded:
If the customer cancels accepted works after scheduling, Oasis Tree Management reserves the right to recover any reasonable costs already incurred, including permits, equipment hire, subcontractor costs or administrative expenses.
Personal information collected by Oasis Tree Management will only be used for the purpose of providing quotations, completing works, invoicing and communicating with customers. Information will be managed in accordance with applicable Australian privacy legislation.
Both parties agree to act in good faith to resolve any dispute promptly.
Where a dispute cannot be resolved through discussion, either party may refer the matter to mediation before commencing legal proceedings.
These Terms of Trade are governed by the laws of Queensland, Australia.
For enquiries regarding these Terms of Trade, please contact admin@oasistreemanagement.com.au.